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Customer Success Stories: James Kusewa

“Kenya’s roads have seen a remarkable surge in the presence of hybrid and electric vehicles in recent years. Global car manufacturers have introduced their versions of these eco-friendly vehicles, now easily accessible in our market. A significant leap in this green transition was marked by the introduction of fully electric buses by the startup BasiGo into Kenya’s public transport. Amidst the worldwide conversation on conservation and renewable energy, this trend signals an inevitable shift towards electric and hybrid vehicles dominating our roads in the near future.

My wife and I embarked on this journey three years ago with a hybrid Mazda Axela, contemplating various considerations that came with embracing this new technology. The decision to invest in a hybrid vehicle raised pressing questions. Would the benefits outweigh the risks? Were service parts readily available? And crucially, were there competent service centers for maintenance? Despite these uncertainties, we took the leap, and the results surpassed our expectations.

The outstanding cost efficiency, achieving 20-25 kilometers per liter compared to our previous vehicle’s 4-6 kilometers per liter, was a game-changer. Coupled with the consistently smooth and quiet driving experience, and the car’s sleek design, our decision was validated.

However, finding the right service provider was a challenge. After various attempts, we discovered FECA Autocare, helmed by the forward-thinking Kelvin Mawira. An entrepreneur with a vision, Kelvin, a Mechatronics Engineering graduate, leads a dynamic team specializing in servicing EVs. Beyond their technical expertise, FECA Autocare values customer service, ensuring a consistently professional and engaging experience.

For those owning EVs or hybrids seeking top-tier service, FECA Autocare is the answer. Their dedication and proficiency in the EV field make them a promising name in the industry. As the number of hybrid and EV car owners continues to rise, FECA Autocare is set to become a household name.”